📄 OVERVIEW
An editable Word template designed to document and standardise core operational procedures across any business function. Includes modular sections for process steps, roles and responsibilities, escalation paths, and review checkpoints—ideal for internal governance, onboarding, and client-side delivery.
📦 WHAT’S INCLUDED
• 📄 Editable Word document (.docx) featuring:
• 🧭 Step-by-step procedure layout
• 👥 Roles and responsibilities matrix
• ⚠️ Escalation and exception handling
• 📆 Review frequency and ownership prompts
• ✅ Clear section headers for client-side editing
🧠 USE CASES
• Internal operations and delivery governance
• Onboarding and training documentation
• Client-facing procedural transparency
• Reusable format for multiple business functions
🎯 FEATURES
• Editable .docx format with UK spelling and formatting
• Modular layout for operational clarity and reuse
• Unbranded and consultancy-free
• Compatible with Microsoft Word and Copilot editing
🔴 INSTANT DIGITAL DOWNLOAD
This editable template is available for immediate download upon purchase. No physical item will be shipped. Compatible with Microsoft Office and fully customisable for client-side use.
